Our medical call center and answering service provides dedicated patient care coordinators who are trained to manage your inbound calls, outbound calls, appointment scheduling and insurance verification. Your phones will now be answered in a timely and patient-centric manner
We have non-clinical staff that serve as an extension of your team, answering your phones during business hours, so patients don’t have to wait, and your team can focus more on the patients in the waiting room.
MEDCALL offers fluent, bilingual medical receptionists to help your practice book more patients and show your Spanish-speaking callers that their comfort matterss
Inbound and Outbound Calls
Taking care of patients is your top priority. Taking care of your inbound and Outbounds will be ours
Bilingual live Agents
With a growing Spanish-speaking population bilingualism is a must. Our answering service call center contains a hub of bilingual call operators (English and Spanish speaking)